1. What types of products do you sell?
We specialize in high-quality bedding essentials, including sleeping bags, blankets, and pillows designed for comfort at home or on the go.
2. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times may vary based on your location.
3. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.
4. What is your return policy?
We accept returns within 30 days of delivery for unused and undamaged items in their original packaging. Please contact our customer support team to start a return.
5. How do I contact customer service?
You can reach us via email at [email protected]. Our team is available to assist you Monday to Friday, 9 AM – 6 PM (GMT).
6. Are your products machine washable?
Most of our blankets, sleeping bags, and pillow covers are machine washable. Please refer to the care instructions on the product label or the product page for specific details.
7. Do you offer discounts or promotions?
Yes, we frequently run promotions and special offers. Subscribe to our newsletter to stay updated on the latest deals!
8. Can I modify or cancel my order after placing it?
You can modify or cancel your order within 24 hours of placing it. After this period, changes may not be possible as the order may already be processed for shipping.
9. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. For a complete list, check the payment methods available at checkout.
10. Are your products suitable for outdoor use?
Yes, many of our sleeping bags and blankets are designed to be versatile and can be used both indoors and outdoors. Check the product descriptions for specific features like weather resistance.
11. Do you have hypoallergenic options?
Yes, we offer hypoallergenic pillows and bedding products to ensure comfort for sensitive users.
12. How long will it take to receive my order?
- Standard Shipping: Estimated delivery in 7–15 business days.
- Express Shipping: Estimated delivery in 3–7 business days.
Delivery times may vary depending on your location and chosen shipping method.