At Pana Stores, we aim to provide a smooth and secure payment experience. Please review our payment policy below for details on accepted payment methods, security measures, and order processing.
1. Accepted Payment Methods
We accept the following payment options:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
- PayPal: A secure and convenient payment method.
- Apple Pay & Google Pay: For quick and seamless checkout.
- Bank Transfers: Available for select orders (please contact customer support for assistance).
2. Payment Currency
All transactions are processed in [state your default currency, e.g., USD]. For international customers, your bank or payment provider may charge currency conversion fees.
3. Payment Security
We use industry-standard encryption and secure payment gateways to protect your payment information. Your credit card details are not stored on our servers.
4. Payment Confirmation
After completing your payment, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam/junk folder or contact us at [email protected].
5. Issues with Payment
If your payment fails or encounters an error, please:
- Double-check your card details.
- Ensure your card has sufficient funds.
- Contact your bank or payment provider for assistance.
If the issue persists, please reach out to us at [email protected], and our team will help resolve the issue.
6. Fraud Prevention
To ensure a secure shopping experience, we may request additional verification for certain orders. If this applies to your purchase, we will notify you promptly.
7. Refunds
Refunds for canceled or returned orders will be processed back to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
For further questions or assistance with payments, feel free to contact our support team at [email protected].
Thank you for choosing Pana Stores!